Prestige Mules

Proper care helps keep your footwear looking cleaner, feeling fresher, and lasting longer with regular wear.

1. Clean your footwear regularly using a soft cloth or soft brush to remove dust, dirt, and surface buildup before it settles in.

2. Do not soak your footwear in water or place it under running water. Excess moisture can affect the shape, finish, and structure.

3. Let footwear air dry naturally after cleaning or exposure to moisture. Keep it away from direct heat, heaters, radiators, and prolonged sunlight.

4. Do not use strong chemicals, bleach, or abrasive cleaning products, as these may damage the surface or cause discoloration.

5. Store footwear in a cool, dry place away from humidity, direct sunlight, and damp environments.

6. To freshen the inside, allow footwear to air out after use before storing. This helps reduce trapped moisture and everyday odor buildup.

7. Handle scuffs and marks as soon as possible. Prompt care is usually more effective than waiting for buildup or staining to worsen.

8. When using any care product, always test it on a small, less visible area first to ensure compatibility with the finish.

9. Consistent upkeep is the best way to preserve appearance. Gentle, routine care will always be better than occasional aggressive cleaning.

10. For best results, treat your footwear carefully from the first wear and maintain it with a simple, regular care routine.

All orders are processed within 1-2 business days.

After an item has shipped, an email with a tracking link will be sent to you so that you may be up-to-date with your order's progress.

We work closely with postal systems around the globe to ensure safe and reliable delivery.

We want to be certain that you love your new products from Giovani & Co.

If for any reason you are unsatisfied with your purchase, please reach out to us at team@giovaniandco.com and we will happily resolve any issue to your satisfaction.

Your peace of mind is important to us. Please contact us first before sending out any items to ensure a prompt and accurate return experience.